Why email only?
A reference and a surname are not a password — anyone who has seen your boarding pass has both. Sending to the address already on file means only you receive the itinerary, whoever asks for it.
A booking reference and a surname are not a password — anyone who has seen your boarding pass has both. So we verify with a one-time code and deliver your full itinerary to the email address already on the reservation.
For your protection we never display booking details online. Enter your reference and surname — we verify your identity and send the full itinerary to the email address already on file.
We've sent a 6-digit code to
Check your inbox and spam folder, then enter the code below to confirm your identity and receive your booking.
Didn't receive it? Resend code
Wrong email on file? Call us to update it
Your full booking has been sent securely to the address on file. Check your inbox, including spam or junk.
We couldn't find a booking for — under the name —. Both must match your confirmation email exactly.
📞 Call us — we'll find it Send an email requestA reference and a surname are not a password — anyone who has seen your boarding pass has both. Sending to the address already on file means only you receive the itinerary, whoever asks for it.
Dates, seats, baggage, names, cancellations — a specialist handles all of it on the phone. Consolidator fares carry the airline's own rules, and we quote what applies before anything changes.
Then the code cannot reach you, and that is the point. Call us and a specialist will verify your identity another way before changing the address on the booking.
On the first line of your confirmation email, and on the top right of your e-ticket PDF. It also appears on your card statement, usually at the end of the transaction description.
Check spam and junk first — automated mail lands there often. If it still hasn't come after a minute, use Resend. If nothing arrives at all, the address on the booking may be wrong or mistyped, and only a call can fix that.
Not from this page, deliberately. If someone could redirect the itinerary by typing a different address, the verification would be worth nothing. Call us and we'll verify you another way first.
Ten minutes. After that, request a new one — codes are single-use and expire whether or not they were used.
No — changes go through a specialist, because consolidator fares carry the airline's own rules and the cost depends on the ticket. Call +1-888-485-0220 and we'll tell you what applies before anything is changed.
Then there may be no address on the booking to send to. Call us with your surname and travel date and a specialist will find the reservation and add one.